Remote IT Support - Relax and let us take control of your computer!
Sometimes a verbal description of a support request is not enough. A helpdesk engineer provides Remote IT Support by remotely controlling a computer, server or network. This give them full view of the system and allows them to more accurately complete the remote support request.
Our engineers can also talk with you on the phone, while controlling your computer and assisting with the support request.
ITswitch has invested in the industry leading remote monitoring and remote control tools. We use these tools so that we can quickly diagnose IT problems remotely.
Remote IT Support is that fastest way to receive IT Support. Avoid having to wait for a technician to drive out to your office.
Our remote support software also allows us to collect on-time information about your system. This data helps us better understand your problem, without having to involve you in the process.