Outsourcing Your IT to ITswitch
ITswitch provides the only true managed services model for small and medium enterprise.
Maintenance packages are designed to meet the daily support requirements in a SME business. Our solutions can be tailored to your particular business needs.
By moving to an ITswitch Maintenance package you're not only gaining a true outsourced IT department but also a partner that can work closely with your business for many years to come. Our complete service includes liaisons with third parties such as ISP, printer vendors as well as negotiating on your behalf for new hardware and software options.
| MAINTENANCE PACKAGE | ||
| IT SUPPORT | ||
| Remote Access Support |
Unlimited | |
| Phone Support | Unlimited | |
| On-Site Support | Unlimited | |
| Quarterly IT Strategy Meeting | ||
| Discounted Hardware Purchases | ||
| Discounted Hourly Rate | ||
| Emergency Disaster Recovery | ||
| PREVENTIVE MAINTENANCE |
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| System and Registry Cleanup | ||
| Scheduled patch and System Updates | ||
| NETWORK MAINTENANCE |
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| Performance Analysis and Network Security | ||
| Monitor Windows Logs | ||
| Monitor Windows Services | ||
| Alert on specific file changes and variations | ||
| PRINTER & SCANNER SUPPORT |
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| Troubleshooting | ||
| Logging Service Repair Calls | ||
| Driver Updates | ||
| BACK-UP ASSISTANCE AND RECOVERY | ||
| Scheduled Backups | ||
| Advice on Backup Solutions | ||
| Restore from Backup | ||
What is Managed Services?
ITswitch defines managed services as the proactive maintenance and management of an IT environment to achieve maximum uptime and performance for a fixed monthly fee.
Why move to the Managed Services model?
Our managed services plans are focused on pro-active maintenance rather than the traditional break-fix model of waiting until something goes wrong. Not only is down time avoided but a higher level of productivity is achieved for your business.
ITswitch gives you the feeling of having an expert in-house IT department for a fraction of the cost.
Reason to choose ITswitch as your Managed Services Provider
- Work with the leaders in IT managed services to receive the feeling of having your own in-house IT department.
- Receive a dedicated a helpdesk engineer, onsite engineer and account manager!
- ITswitch employs the world's best remote monitoring tools to manage infrastructure, network components, servers, and users' desktop PCs - remotely, comprehensively and transparently.
Our Monitoring tools include the following application features:
- 24x7 Monitoring Services
- Secure Remote Control
- Proactive System Monitoring and Alerts
- Fully automated, recurring and complete Hardware Inventory and Software Inventory and Audits
- Fully automated Patch Management
- Fully Automated User State Management
- Cross Platform Support (PC and MAC)
- Fully Automated Power Management
- Fully automated and scheduled Software Deployment and System Management
- Easy, Powerful and Comprehensive Scripting for System Management and Software Deployment
- LAN Discovery
- Comprehensive Reporting
Outsourcing your IT has never had more benefits then it does today
- Focus on core business
- Single point of contact
- Fixed monthly budgets
- Scheduled maintenance
- Known level of service
- Limited down time
- Seamless and Remote Monitoring
Speak to one of our friendly Account Managers to organise an onsite audit and consultation.
ITswitch Sales: (03) 9038 9499
