The heart of our National IT Support is our helpdesk located in the Melbourne suburb of Clayton South.

From here your systems are monitored, maintained and proactive maintenance is performed. You can contact the helpdesk for IT support from any location to receive instant IT support.

Our friendly helpdesk engineers provide remote and phone support and can escalate service calls to an onsite IT support engineer as required.

We have expert IT engineers on the ground in all Australian capital cities (Melbourne, Sydney, Brisbane, Perth, Canberra, and Hobart) as well as regional areas.

When utilising our National IT Support, you will be provided with:

Dedicated account manager

Dedicated helpdesk personnel

Dedicated onsite technicians for your offices

To find out more information about our National IT Support services, please contact us and one of our IT Support Consultants will be available to assist.

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Case Study:

Server Installation – IT Services – ABILITY TO SERVICE CUSTOMERS AROUND AUSTRALIA WITH PROFESSIONALISM AND INTEGRITY

“ITSwitch have proved to be an invaluable resource to us, being able to reach locations in Australian Capital Cities and rural areas. They have great breadth of skills and an astute ability to correctly resource engineers. We highly recommend the services of ITswitch, they are professional and work with utmost integrity.” Singtel Optus is the second largest telecommunications company in...

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