A leading childcare and early learning centre provides services in over 15 locations throughout Melbourne. They utilize apps on Android tablets, iPads and mobile phones for multiple purposes, among them are facilitating centre management and providing education for children.

Challenge
Due to the large number of devices, use and management was becoming a difficult task for centre management. Individual centres did not have dedicated IT staff onsite, which meant any updates or modification to devices couldn’t be done immediately.

Making the exact same change on several devices was repetitious, prone to error and an inefficient use of time. Staff frequently made changes to settings that interrupted their functionality. New centres were planned for the future and more devices would be needed at existing centres.

Solution
To be able to manage both iOS and Android devices, ITswitch deployed Mobile Device Management and Mobile Application Management using the Microsoft Intune cloud platform. As there were different mobile platforms with different uses, we investigated requirements for each scenario and created a few device deployment profiles.

Configuration profiles pushed all device settings including WiFi settings, passcodes, applications, installations and licenses, and application configurations, etc.

Using this solution, we deployed and centrally managed nearly 200 tablet devices across more than 16 centres, eliminating any manual configuration.

Besides ease of use, the client now has the ability to make changes to settings across all devices of same function centrally and immediately, as well the ability to remotely wipe devices in the instance of a device being lost or stolen.

Benefit
With automatic deployment of mobile devices, the client was relieved of doing any work for company tablets. As new device deployment was as easy as scanning a QR code using the device camera, every staff member at centres now could setup a new or replacement device.

Central management of devices enabled clients to roll out any changes to settings or applications to all devices immediately. They were also not worried about device settings as central management did not allow end user to make un-authorized changes to settings.

centralised solutions

Office 365 & Microsoft Teams Adoption and Change Management

Effective Adoption of your Office 365 and Microsoft Teams, get the bes

Read more
IT Support Melbourne National IT Services

National IT Support - RELIABLE AND HIGH-QUALITY IT SUPPORT WITH A SINGLE POINT OF RESPONSIBILITY

When computer giant Apple requires local IT Support in Australia, they

Read more
IT Support Melbourne National IT Services

Office 365 MFA - IMPLEMENTING CONFIDENT AND COMPETENT USE OF TECHNOLOGY INVESTMENT, BUILDING TRUST

A medium size accounting firm handles a high volume of sensitive infor

Read more
IT Support Melbourne National IT Services

Intunes MDM - CREATING SIMPLE, CENTRALISED SOLUTIONS FOR EASE OF USE AND MANAGEMENT

A leading childcare and early learning centre provides services in ove

Read more
IT Support Melbourne National IT Services

Microsoft Flow - BRINGING TOGETHER TOOLS TO CREATE FLOW IN PROCESS, WITH USER SATISFACTION IN MIND

A medium sized manufacturing company has 20 staff onsite at its Melbou

Read more
IT Support Melbourne National IT Services

Office 365 Migration

Office 365 is a great Microsoft platform for collaborating within your

Read more
IT Support Melbourne National IT Services

Legacy Linux

We have come into environments where the business has Unix based serve

Read more
IT Support Melbourne National IT Services

MYOB

Multiple users accessing MYOB Premier over a network is a common requi

Read more
IT Support Melbourne National IT Services

Moving To New Office

IT Switch have completed many site moves for all types of IT envir

Read more
IT Support Melbourne National IT Services

Standardised Antivirus

We recently took over management of a client environment with 5 Server

Read more
IT Support Melbourne National IT Services

Google Apps Implementation

Many businesses are working in teams distributed in multiple offices.

Read more
IT Support Melbourne National IT Services

Virtualisation

IT Switch recently engaged with a client that had already made a signi

Read more
IT Support Melbourne National IT Services